Hiring Social Media Lead in Tehran

Requirements

• Improve Snapp social listening
• Conscious about critical situations and react as fast as possible to identify them
• Continuous follow-up of referred cases
• Real-time answering & monitoring
• Shortening the response time with continuous follow-up and sensitivity to the issues raised
• Assist the social media team in planning and implementing all of its tasks
• Daily Social Listening & Monitoring to take control of this medium
• Recognize Situations in the Social sphere which can face a company crisis
• Estimate brand sentiment in social media
• Manage reporting complaint process through different departments
• Set different types of reports matching with goals and objectives
• Attention to details
• Analytical thinking
• Problem-solving attitude
• Passionate to learn & face challenges
• Good verbal and written communications skills
• Self-motivated

Job Location