اسنپ
The اسنپ in Tehran province invites qualified people to apply.
Operations Processes Specialist
Province
Gender
Work Experience
Job Type
Job Description
- The main missions of this role are as follows:
- Managing “Process Identification” sessions with different units
- Mapping processes with BPMN2
- Analyzing problems and Improving current processes
- Identifying interfaces between processes with Information systems and organizational strategies
- Designing and monitoring of performance indicators
- Evaluating the trends in KPI’s to improve main indices
- Providing efficiencies of units periodically
- Providing the weekly and monthly reports
- Identifying the trends in ops data
- Improving process indicators
- Improving the performance of operational units
- Improving intra-organizational communications
- Reducing operations department costs and other units costs
- Automating Ops processes as much as possible
Job requirements
- Bachelor of Industrial engineering, Industrial management, IT management, MBA or relevant fields
- Excellent teamwork and communication skills
- Familiar with KPI's
- Ability to prepare weekly and monthly reports
- Excellent knowledge of Microsoft Office (Excel, Power point, and Word)
- Excellent knowledge of Business Process Management (BPM) and BPMN2
- Knowledge of business analysis such as BABOK
- Ability to analyze and improve operational processes.
- Ability to multitask and prioritize to meet definite deadlines and following-up
- Familiar with data analysis
- Familiar with strategic planning
- Familiar with reference models such as APQC
- Systematic thinking
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